Return Policy

Thank you for shopping at ALC Technologies.

We at ALC believe in providing the best quality goods to our customers and try our best to deliver them in perfect condition. However, in case of any unforeseen event or issues with your purchased products, you are requested to contact our representatives immediately.

Returns:

Please note the following conditions must be followed for all return items-

* The item must be unused and in the same condition that you have received.
* You must return the item with all of its original packaging and components.
* Your item needs to have the receipt or proof of purchase.
* All returns shall be accepted upon ALC discretionary.

Unfortunately, failing to comply with the above regulations we shall not be able to fulfil your claims for the damaged goods.

Refunds:

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your bank or credit card (depending upon your method of payment). You will receive the credit within a certain amount of days, depending on your bank or card issuer's policies.

Shipping Fees:

The shipping cost for return goods must be borne by the customer themselves. If you receive a refund, the cost of return shipping will be deducted from your refund. Also, the initial shipping costs, incurred during delivery of your goods, are non-refundable.